IMPORTANT INFORMATION: We are currently on Maternity Leave orders WILL NOT BE DISPATCHED please see shipping information page for more info & to contact us



Shipping Information

IMPORTANT INFORMATION 

Please note we are currently on Maternity Leave, orders are not currently being dispatched please email us for up to date timescales on our return dates but note this may take up to 28 days for reply’s. We are a small business run just by myself and I thank you for your patience in this time. 
Email us on thepinkmonkeyuk@gmail.com


Orders are shipped depending on the type of item and according to stock allocation.
Vinyl sticker orders are usually dispatched
within 2-4 weeks working days 
Clothing items can take up to 28 days as I do not hold stock of all sizes, although it’s usually a lot quicker than this, if there is any significant delay we will contact you to tell you our suspected dates.
All other items please allow up to 10 working days for dispatch.
Most orders are dispatched using 1st or 2nd class Royal Mail or 48 hour courier delivery dependent on order value and size. Please allow time for weekends and bank holidays.
During busy periods and at peak seasons orders may be delayed you should be notified of this at checkout or on the home page. Please also check the banner at the top of the home page this should be up to date with how orders are going at the present time.
If there are any issues please use the 'contact us' page or email us directly at thepinkmonkeyuk@gmail.com
Please ensure your delivery information is correct at the time of order as address mistakes cannot be rectified later.
 
Shipping Rates:
  • Small Envelope Orders - £1.00 
  • Medium Envelope Orders - £1.95
  • Medium Parcels - £2.95
  • Large Parcels - £4.95 
  • FREE DELIVERY WHEN YOU SPEND £50 or more
These rates will be based upon which items you put into your basket and automatically calculated by weight and parcel size. You can also collect FREE of charge from us near Saxmundham, Suffolk please select local pick up for this service and we will contact you to arrange. Please ensure if you have selected this that your email address and contact information is correct so that we are able to contact you to confirm pick up address and arrangements.